I Need Help Filling My Prescriptions
Did you lose your prescription? Are you running low on supplies? In order to get your prescriptions filled at a local pharmacy, it’s best to have:
- A detailed list of your prescription names and dosages
- The name of your doctor and/or the pharmacy where you normally have your medications filled
If you have this information and/or the bottle, take it to the nearest pharmacy to have your prescription re-filled.
Don’t Have Your Prescription Information?
First, you can visit ICERx.org. This is a free, secure website that allows doctors and pharmacists to help you get information about your prescriptions, including the names, dosages, what doctors prescribed them, and if you have any refills available.
You can also visit a local shelter that’s providing medical assistance to see if there’s a doctor on duty who can write you a new prescription. Be prepared to share as much health information and background on yourself as possible to assist the on-site doctor with your medical and prescription needs.
Medicare Patients
If you’re covered by Medicare, you can get your prescriptions filled at an in-network or out-of-network pharmacy. Call your Medicare drug plan to discuss your coverage options. But remember that you may pay more for prescription drugs at an out-of-network pharmacy. Here are some other points to keep in mind:
- Lost Medicare prescription drug cards can be replaced and/or you can get your plan’s telephone number by calling 1 (800) MEDICARE [1 (800) 633-4227] (toll-free), and they will give you your plan’s contact information. TTY patients should call 1 (877) 486-2048 (toll-free).
- Transfers from one network pharmacy to another (even between states) are easier as a result of technology. If you need help finding the closest network pharmacy, call Medicare at the number above.
- Save your receipts so you can be reimbursed for your prescription drug plan if you have to pay out-of-pocket expenses.
Help Paying for Prescriptions through EPAP
The Emergency Prescription Assistance Program (EPAP) is a new federal program that helps individuals who do not have any health insurance and who have lost their medications or equipment due to Hurricane Ike. The program will pay for one 30-day supply of medication or equipment, such as canes, walkers, wheelchairs and diabetic supplies.
In order to get your prescription filled or to get the equipment you need, you must have one of the following:
- A new prescription from your doctor
- a current prescription bottle
- a prescription called in from your doctor or
- proof of an existing prescription.
Learn about safe drug use during a natural disaster
Get more Hurricane Ike health tips from the U.S. Department of Health & Human Services





